 |
 |
Frequently Asked QuestionsFREQUENTLY ASKED QUESTIONS Q: What forms of payment do you accept? A: We gladly accept credit cards, PayPal, money orders, and personal check. For our international customers we can only accept PayPal, credit cards, or International money orders. Q: Can I call in my credit card information. A: Yes, we are here to take your information over the phone. Please use our contact information to make the call. Q: How do I track my order? A: You will receive an email from Glittering Treasures once your order has shipped. Since we send our packages FREE via USPS First Class mail, there is no tracking information available. Should you need expedited shipping we are happy to ship via whatever means you wish to purchase and provide you with a tracking number. Q: Do you do engraving? A: We do not engrave but our items are easily engraved by a jeweler. Q: Do you size rings? A: We do not size rings but carry a wide range of sizes. Q: Do you do repairs? A: We do not do repairs. If you receive a defective item please contact us for instructions for returning the item for exchange or refund. Q: How are you able to keep your prices so low? A: Through our years as eBay Powersellers and online business owners, we have developed working relationships with vendors and manufacturers worldwide. These working relationships allow us to purchase our products at deep discounts, so we can pass these incredible savings on to you. Q: Do you accept returns and provide refunds? A: Since Glittering Treasures provides its customers with a 100% satisfaction guarantee, we do accept returns. If you are unhappy with your purchase for any reason please contact us for return instructions. As soon as the item is received by us we will provide either an exchange or a full refund.
|